Accessibility

We want everyone to be able to use Leah Books, including people who use a keyboard instead of a mouse, a screen reader, captions, zoom or other assistive technology.

Our goal

We work to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard most often used for website accessibility under the Americans with Disabilities Act (ADA). That covers this website, the Learn Accounting course, the Leah Books app, the customer portal, the Team app for employees, the page where your customers sign documents, and the sign-in and sign-up pages.

This is our own review, not an outside audit or a certification. We keep testing and fixing as we go.

What we've done

  • Every page is checked by an automated accessibility test (axe-core, for the WCAG 2.1 A and AA rules) each time we change Leah Books, so new problems are caught before they go live.
  • Text and buttons meet the 4.5:1 color contrast minimum. When a business picks its own brand colors, Leah Books adjusts the button and text shades automatically so they stay readable.
  • Everything works with a keyboard: a "Skip to content" link, a visible focus outline, dialogs that keep focus inside, close with Escape and return you to where you were.
  • Pages work zoomed to 200% and on screens as narrow as 320 pixels without scrolling sideways. Wide tables scroll inside their own box.
  • Form fields have labels, and error messages are read out by screen readers.
  • Status is never shown by color alone: paid, overdue and similar states are written out.
  • Charts include their numbers as text for screen readers, and tables have column headers.
  • Our How-to videos have closed captions. Turn them on with the CC button in the video player.
  • If your device is set to reduce motion, animations and sliding effects stop. The home page video can be paused.

Known limitations

  • The short music-and-narration tour on the home page doesn't have captions yet. Everything it shows is described in writing on the same page and in the captioned How-to videos.
  • Captions for the How-to videos are made from the narration script. A few lines may be worded slightly differently from what's spoken.
  • PDFs you make or upload in Leah Books (invoices, statements, checks, signed documents) aren't tagged for screen readers yet. The same information is in the app as text.
  • Drawing a signature needs a mouse, finger or stylus. You can type your signature instead, which works with a keyboard.
  • Emails Leah Books sends use your brand colors as you set them. Choose a darker color if the button text in your emails is hard to read.
  • Pages from other companies we connect to, such as the Stripe payment page and the Plaid bank connection, follow those companies' own accessibility practices.

Tell us about a barrier

If anything on our website or in our apps is hard to use, please let us know. Tell us the page or screen, what you were trying to do, and the device, browser or assistive technology you use, if you can.

Email mercedes@completelynotary.com. We reply within 2 business days and tell you what we'll do about it. If you need something now, such as a document in another format, we'll help you another way while we fix it.

Last reviewed November 2026.